Effective Date: 01.01.2025
Last Updated: 12.05.2025
Welcome to www.thenextchapterwiththivya.com. We are deeply committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you engage with us — whether you are someone seeking support for alcohol-related issues or a loved one navigating this journey alongside someone else.
By using this Site, you agree to the terms outlined below.
This Privacy Policy applies to all visitors and users of our website, including:
Individuals seeking coaching or support related to alcohol use
Family members, carers, and concerned loved ones
Newsletter subscribers
Anyone contacting us via our contact forms or booking a session
We collect only the information necessary to support you and provide a safe, confidential experience.
You may voluntarily provide:
Name
Email address
Phone number
Information you share when booking a session, asking a question, or requesting support
Note: You are not required to share details of your personal circumstances online. Any deeper personal information is only discussed privately, within sessions or secure communication.
We may use cookies and similar tools to gather:
IP address
Browser type
Device information
Site usage patterns (e.g. pages visited)
This helps us improve the Site and ensure a smooth experience.
Your privacy is central to our work. We use your information to:
Respond to inquiries or messages
Provide coaching or support services you have requested
Schedule and manage appointments
Send occasional emails (e.g. updates, resources, or newsletter – only if you’ve opted in)
Improve our services and website experience
We will never use your information for marketing without your consent.
We understand the sensitive nature of alcohol-related struggles — whether your own or a loved one’s. All information shared with us is treated with the strictest confidentiality, both online and in session.
We will never share your personal data with third parties for marketing purposes.
We may only disclose your information:
If required by law (e.g., court order, risk of harm to self or others)
To essential service providers who assist with our website or appointment system (under strict confidentiality agreements)
You have the right to:
Access or request a copy of the personal information we hold about you
Ask us to correct, update, or delete your data
Withdraw your consent at any time
Unsubscribe from emails easily via the link provided in any communication
To make a request, email hello@thenextchapterwiththivya.com
Our website uses cookies to:
Improve user experience
Monitor website performance
Remember preferences
You can manage or disable cookies through your browser settings. Disabling cookies may impact some features of the Site.
We use appropriate security measures to protect your data. However, please remember that no online system is completely secure. We encourage you to avoid sharing sensitive personal information through website forms. For deeper discussions, a confidential session is always best.
Occasionally, we may link to trusted resources or tools. We are not responsible for the privacy practices of third-party sites.
This site is not intended for use by anyone under 18. If we become aware that personal data from a child has been collected, we will take steps to delete it.
We may update this Privacy Policy from time to time. The most current version will always be available on this page.
If you have questions or concerns about how your information is used, or wish to make a privacy-related request, please contact:
Thivya Ananthan
Email: hello@thenextchapterwiththivya.com
Website: www.thenextchapterwiththivya.com
Important Disclaimer: Thivya is a sober coach providing holistic guidance and support.
She is not a medical professional or therapist. If you require medical intervention for addiction, please consult a healthcare provider.
©2025 The Next Chapter With Thivya. All rights reserved. Privacy Policy
